PRELIMINARY INFORMATION
ARTICLE 1 SELLER INFORMATION
ARTICLE 1.1 – SELLER
Title: A AND J YATIRIM TURIZM VE DIS TICARET LIMITED SIRKETI
Address: GÖKEVLER MAH. 2312. SK. C BLOK NO: 16 C IÇ KAPI NO: 4
ESENYURT/ ISTANBUL
Phone : +90 552 786 84 82
ARTICLE 1.2 – BUYER
The person who is a member of the www.jalalefendi.com shopping site as a customer. Address and contact information used while members shall prevail.
ARTICLE 2 FEATURES OF THE PRODUCT SUBJECT TO SALE
The basic features of the goods or services are available at www.jalalefendi.com You can review the basic features of the product during the campaign.
Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
It consists of the type, quantity, brand/model, color, number of goods/products/services, sales price, payment method, and information at the time the order is finalized.
The shipping fee, which is the shipping cost of the product, will be paid by the BUYER and is not refundable.
ARTICLE 3 GENERAL PROVISIONS
3.1) The BUYER declares on the website www.jalalefendi.comthat he has read the preliminary information about the basic characteristics, sales price and payment method and delivery of the product subject to the contract and has given the necessary confirmation in electronic environment. BUYER; By confirming this Preliminary Information in electronic environment, he/she confirms that he/she has obtained the address to be given by the SELLER to the BUYER, the basic features of the ordered products, the price of the products including taxes, payment and delivery information, before the time of the distance contracts, accurately and completely.
3.2) The product subject to the contract is delivered to the courier company to be delivered to the BUYER or the person/organization at the address indicated, within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s place of residence for each product, provided that it does not exceed the legal 30-day period. interest.
3.3) The SELLER cannot be held responsible for the failure to deliver the ordered product to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
3.4) The SELLER is responsible for the delivery of the contracted product in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
3.5) The SELLER may supply a different product with equal quality and price, by informing the BUYER and by obtaining its explicit approval, before the contractual performance obligation expires.
3.6) If the SELLER cannot fulfill its contractual obligations in the event that the fulfillment of the product or service subject to the order becomes impossible, it notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 days.
3.7) This Preliminary Information Form must be confirmed electronically for the delivery of the product. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
3.8) After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons, not due to the BUYER’s fault, within 3 days, provided that the BUYER has delivered the product to him. must be returned to the SELLER within In this case, the shipping costs belong to the BUYER.
3.9) If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER’s accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for the SELLER for possible delays and it may take an average of 2 to 3 weeks for the amount returned by the SELLER to the credit card to be reflected by the bank to the BUYER’s account. already accepting.
4.0) The SELLER periodically makes campaigns on product prices. These campaigns are for a limited time and are valid within the scope of the campaign conditions. The SELLER has the right to make all kinds of updates on the campaign conditions and to end the campaign early.
ARTICLE 4 RIGHT OF WITHDRAWAL
BUYER; In distance contracts for the sale of goods, the product (Excluding Concert and Event Tickets) is delivered to itself or to the person/organization at the address indicated.
within 14 (fourteen) days from the date of the contract, without assuming any legal or criminal responsibility and without giving any reason, he can use his right to withdraw from the contract by rejecting the goods. Withdrawal time may differ according to product groups. Returns / exchanges are not accepted for non-reusable, health and personal hygiene products. For evening dresses and evening dresses, the withdrawal period is 1 day from the day the product is received. In distance contracts related to the presentation of the contract, this period starts on the date of signing of the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER.
In order to exercise the right of withdrawal, a written notification must be given to the SELLER by registered mail, fax or e-mail within 14 days and the product must not be used in accordance with the provisions of Article 5. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
d) The seller or the supplier is obliged to return all payments collected regarding the product within the specified right of withdrawal period from the date on which the notification regarding the use of the consumer’s right of withdrawal is received. Costs incurred for transportation and delivery of similar goods to the consumer, these services are not refundable to the BUYER since this service is provided for the delivery of the product.
e) If there is a decrease in the value of the goods due to the BUYER’s fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER’s losses at the rate of the BUYER’s fault.
f) In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign is cancelled.
g) The shipping cost paid when returning the product returned due to the right of withdrawal to the seller, belongs to the SELLER if it is made using the cargo code specified by the system when creating the product return request. In case the BUYER sends the return package with a cargo company other than the specified return cargo company, he is obliged to cover the costs related to the return.
h) If you want to pay the price of your order at your door in cash or with a debit card, you can use the “Pay at the Door”, an additional service offered by the Cargo Company. The service fee of the Payment at the Door option, which is a payment service offered by the cargo company, belongs to the cargo company. If the product is returned, this service fee, for which the seller is not responsible, is non-refundable.
ı) You can return the products you want to return to the address specified at https://jalalefendi.com/iletisim/.
ARTICLE 5 PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
Goods which are prepared in line with the wishes of the BUYER or clearly in line with his personal needs, which are not suitable for return due to their nature and which are in danger of spoiling quickly or whose expiration date is likely to expire, from the goods whose protective elements such as packaging, tape, seal, package have been opened; Products that are not suitable for return in terms of health and hygiene, products that are mixed with other products after delivery and cannot be separated due to their nature, goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier, periodicals such as newspapers and magazines, except those provided under the subscription agreement. publications, services performed instantly in the electronic environment or intangible goods delivered to the consumer immediately, services started to be performed with the approval of the consumer before the expiry of the right of withdrawal, and the return of audio or video recordings, software programs and computer consumables, provided that the packaging has been opened by the BUYER. is not possible accordingly.
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located, up to the value announced by the Ministry of Industry and Trade.
The SELLER submits its applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.
This Preliminary Information is made for commercial purposes.
DISTANCE SALES AGREEMENT
ARTICLE 1 – PARTIES
1.1 – SELLER
Title: A AND J YATIRIM TURIZM VE DIS TICARET LIMITED SIRKETI
Address: GÖKEVLER MAH. 2312. SK. C BLOK NO: 16 C IÇ KAPI NO: 4
ESENYURT/ ISTANBUL
Phone : +90 552 786 84 82
E-mail address :info@jalalefendi.com
1.2 – BUYER
The person who is a member of the www.jalalefendi.comshopping site as a customer.
Address and contact information used while members shall prevail.
ARTICLE 2 – SUBJECT
The subject of this contract is the Law No. 6502 on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts regarding the sale and delivery of the product, the qualities and sales price of which are specified below, which the BUYER has ordered electronically from the SELLER’s www.jalalefendi.com website. It is the determination of the rights and obligations of the parties in accordance with its provisions.
ARTICLE 3 – CONTRACTING PRODUCT
It consists of the type, quantity, brand/model, color, number of goods/products/services, sales price, payment method, and information at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS
4.1 BUYER, on the website www.jalalefendi.com, regarding the basic characteristics of the product subject to the contract, the sales price including all taxes, the payment method and the delivery and the costs of this will be covered by the BUYER, the delivery time and the full trade name, full address and contact information of the SELLER. declares that he has read the preliminary information and given the necessary confirmation in electronic environment.
BUYER; By confirming this contract electronically, he/she confirms that he/she has obtained the address to be given by the Seller to the Consumer before the conclusion of the distance contracts, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely.
4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER’s residence for each product, provided that it does not exceed the legal 30-day period. Any shipping fee regarding the delivery shown in Article 3 will be borne by the BUYER and will be reflected under the name of “Shipping Fee” on the invoice for his order.
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4 The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.
4.5 The SELLER is responsible for the delivery of the contracted product in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.
4.6 The SELLER may supply a different product with equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.
4.7 If the SELLER fails to fulfill its contractual obligations in the event that the fulfillment of the ordered product or service becomes impossible, the SELLER informs the consumer of this situation before the contractual performance obligation expires and may supply the BUYER with a different product of equal quality and price.
4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.9 The BUYER accepts and undertakes that the credit card information he has defined in the system during shopping is correct and that he bears all legal and penal liability arising from the use of this credit card. After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER’s credit card by unauthorized persons, not due to the BUYER’s fault, provided that the product has been delivered to the BUYER within 3 days. It must be sent to the SELLER in In this case, the shipping costs belong to the BUYER. If the BUYER does not send the product back, in case the product price is not charged to the credit card for any reason or the product price is returned to the credit card, the product price will be transferred to the SELLER bank accounts without any warning.
4.10 If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or delay the delivery time until the obstacle is removed. In case the BUYER cancels the order, the amount paid is paid to him in cash and in full within 10 days.
4.11 The points given to the customer by the SELLER through a campaign are valid for only one shopping. These points are non-refundable even if the product is returned.
In the payments made by the BUYER by credit card, the product amount is determined by the BUYER of the order.
It is returned to the relevant bank within 7 days after cancellation. Since the reflection of this amount on the BUYER’s accounts after the return to the bank is entirely related to the bank transaction process, the BUYER may not be able to intervene in any way for the possible delays and it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER’s account by the bank. already accepting.
ARTICLE 5 – RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw without having to show any reason within 14 days from the delivery of the product subject to the contract to himself or the person/organization at the address indicated.
However, the product cannot be returned for products that are specially prepared for the BUYER, offered for sale and/or imported for certain days such as New Year’s Eve, holidays, mother’s day, campaign and promotional products; The BUYER accepts these conditions and carries out his shopping.
In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within the period specified in the changing product groups and the product must not be used within the framework of the provisions of Article 7. If this right is exercised,
a) The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued)
b) Return form,
c) The products to be returned within the specified return period must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. The product price is returned to the BUYER within 14 days following the receipt of these documents to the SELLER.
The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER for domestic orders.
When the product is returned to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (to ensure consistency in our accounting records). will not be carried out, the product will be sent back to the BUYER in the same way with a counter payment. On the invoice to be returned with the product, the phrase “return invoice” will be written and signed by the BUYER.
d) You can return the products you want to return to the address specified at https://jalalefendi.com/iletisim/.
ARTICLE 6 – PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
Goods which are prepared in line with the wishes of the BUYER or clearly in line with his personal needs, which are not suitable for return due to their nature and which are in danger of spoiling quickly or whose expiration date is likely to expire, from the goods whose protective elements such as packaging, tape, seal, package have been opened; Products that are not suitable for return in terms of health and hygiene, products that are mixed with other products after delivery and cannot be separated due to their nature, goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier, periodicals such as newspapers and magazines, except those provided under the subscription agreement. publications, services performed instantly in electronic media or intangible goods delivered instantly to the consumer, services that are started to be performed with the approval of the consumer before the expiry of the right of withdrawal, and the return of audio or video recordings, software programs and computer consumables, provided that the packaging has been opened by the BUYER Not possible due to regulation.
ARTICLE 7 – DEBT DEBT In the event that the BUYER is in default, the BUYER agrees to pay the SELLER’s loss and damage caused by the delayed performance of the debt. In cases where the BUYER’s default is caused by the SELLER’s fault, the BUYER shall not be obliged to meet any claim for loss or damage.
ARTICLE 8 – AUTHORIZED COURT
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where the residence is located, up to the value announced by the Ministry of Industry and Trade.
The SELLER submits its applications regarding complaints and objections to the T.C. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer can bring the problems to the arbitral tribunal or the consumer court in the place where he/she purchases the goods or services or where he/she resides.
This preliminary information is made for commercial purposes.
Please Note: Before signing the cargo report, please check if your cargo package is damaged due to transportation. If there is any damage to your cargo package for any reason, please return your cargo to the cargo officer without signing any documents related to the delivery. Your new products will be sent by us immediately. In case of receiving the products with damaged cargo package,
jalalefendi.com Ticket Sales Policy
A AND J YATIRIM TURIZM VE DIS TICARET LIMITED SIRKETI (“jalalefendi.com”), our goal is; is to organize your ticket purchases with a simple and easy procedure, to ensure that you can access the tickets you want as soon as possible. This Sales Policy also forms part of our Terms of Use. We state that by becoming a member of our website and/or purchasing tickets, you will be deemed to have read, understood and accepted the terms of the Sales Policy, and we recommend that you contact us if you have a request or complaint contrary to the terms of the sales policy.
Terms and Conditions of the Ticket
1.jalalefendi, as an authorized ticket sales agent, sells tickets on behalf of the “organiser, event venue, club or theater” (hereinafter referred to as the “Event Organizer”) that organizes the event you purchased the ticket for, and charges a service fee per ticket, however, does not have the right and authority to determine ticket prices or seating areas. The person who buys the ticket declares and undertakes that he/she has purchased the ticket for his/her personal use without any commercial purpose, and that he/she will not use the ticket for any commercial business or commercial activity, except with the express permission of the Event Organizer or its representatives. To give an example in this context, the purchased ticket cannot be sold to third parties in any way whatsoever, the ticket cannot be offered to be sold for an additional fee or in any other way; The purchased ticket cannot be used for promotional or other commercial purposes, including advertisements, contests and sweepstakes. Selling or attempting to sell the ticket at a price higher than the price printed on it, without entitlement to any refund or other claims, constitutes a justifiable reason for the seizure and/or cancellation of the ticket.
When purchasing tickets from 2. jalalefendi.com you have the right to purchase a limited number of pre-determined tickets for each event. With this application, it is aimed to prevent unfair ticket purchases. Ticket purchases may be limited to a certain maximum number per person and/or per credit card, and per household may be limited for some events. jalalefendi.com reserves the right to unilaterally cancel tickets purchased over the stated quantity limit without prior notice.
3.Tickets are usually sold through various distribution points such as internet, call center, retail outlets. Since all sales channels access the same ticketing pool, tickets for popular events can run out quickly. In some cases, there may be additional ticket presentation before the event, but jalalefendi.com does not have any control over this capacity or ticket availability and/or does not give any guarantee in this context.
4. When the “courier” option is selected for the purchased tickets, you must be at the delivery address on the day of delivery and present a picture ID. For security purposes, the courier may not deliver to anyone other than the credit card holder. If an address other than the delivery regions is given, delivery cannot be made. Delivery Form will be signed at the time of delivery.
5. It is your responsibility to control and keep your tickets. When you buy your tickets, please keep them in a safe place. Please note that tickets may be damaged due to direct sunlight or heat, rendering them unusable.
6. The dates of events may be changed or canceled by the Event Organizer from time to time for various reasons. In this case, the procedure to be applied is determined and announced by the organizers. jalalefendi.com has no responsibility for canceling the event and/or changing the date of the event. It is your responsibility to be informed about whether the relevant event has been canceled and the new date and time of an event whose date has been changed. In the event that an event is canceled or rescheduled, we will use reasonable efforts to notify ticket holders of such cancellation or change, subject to the necessary authorization from the Event Organizer. However, we do not make any commitments and/or guarantees that the ticket holders will be informed of the cancellation or change before the event date.
7.As a rule, all ticket sales are final. In the event that the sold tickets are lost, stolen, damaged or destroyed in any way, there is no ticket replacement/new ticket printing process or refund. Except for the cancellation of the event, the tickets sold are not canceled, changed or refunded in any way after the sale process. Also, knowIn cases where it is not possible for the meat owner to attend the event whose date has been changed, ticket holders can be refunded. Fee refund amounts are limited to the fee written on the purchased ticket and the relevant service fee per ticket, and it is not possible to request a transaction fee or any other fee. However, in case of cancellation or postponement of the event, the Event Organizers have the right to impose some limitations on the refund terms, as well as the right to make changes to the program without any obligation to refund or change tickets. It is the responsibility of our customers to comply with the deadlines and other instructions for refunds determined by the organizer. In this context, jalalefendi.com does not assume any responsibility. In order for the ticket amount to be refunded for canceled and postponed events, it is obligatory to send the tickets to jalalefendi.com via courier.
8.Tickets are issued subject to the rules and regulations of the relevant venue and Event Organizer. In case you violate any of these rules and regulations, cause damage-inconvenience, act illegally and/or constitute a crime, the venue manager or the Event Organizer has the right to take you out of the venue or not take you into the venue.
In order to ensure the safety of customers, security calls may be made from time to time at the venue.
9. Entrance and exit to the event venue is made in accordance with the rules and regulations determined by the Event Organizer and the Event venue. It is a general principle not to go out and re-enter the event venue after the ticket control. Allowing those who are late to the event to enter the event venue during a suitable break at the event depends entirely on the rules and regulations set by the Event Organizer and may differ according to the event organizers. There is no guarantee given by jalalefendi.com for the admission of our late customers.
10. Use of camera or recording equipment is subject to the Rules and Regulations set by the Event Organizer. For this reason, it may be prohibited to bring cameras or other recording equipment, laser pens and mobile phones into the venue.
11. Event organizers may prohibit animals from entering the event area, with the exception of dogs that guide the disabled.
12. Event organizers may prohibit the entry of food and beverages brought by customers from outside into the venue.
13. The event venue, the Event Organizer and jalalefendi.com do not take any responsibility for the personal belongings of the customers.
14. The ticket holder only has the right to one place with the value written on the ticket, and the event venue or the Event Organizer reserves the right to assign a different place to the ticket holder than the place indicated on the ticket.
15.jalalefendi does not undertake any other obligations, commitments and responsibilities regarding tickets/ticket sales and/or events, apart from the price written on the ticket and the related service fee. Customers have accepted, declared and committed in advance that the responsibility of jalalefendi.com s limited to this article and that they will not accept jalalefendi.comf responsible, regardless of the name, except for the liability limit in this article.
16. Please note that if you wish to receive any information from jalalefendi.com.net regarding the ticket purchase process, you must keep your reference number, as you will need to provide the reference number given to you during the completion of your transaction.
17. All of these terms and conditions are subject to Turkish Law.
The 18.jalalefendi.com website has been prepared in languages other than Turkish. In case of any difference and/or contradiction between the texts in Turkish and other languages, the Turkish text shall prevail.
